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Is the Recruitment Industry is in Crisis And No One is Listening

  • Writer: Nick Gordon
    Nick Gordon
  • Apr 9, 2025
  • 3 min read

The UK’s recruitment industry is on the verge of collapse. That’s the stark warning from Nick

Gordon, founder of Meraki Capital, who believes a perfect storm of government policy, high

interest rates, and technological shifts is putting thousands of jobs at risk.


In an industry that once thrived on human expertise and strategic hiring that placed humans

in jobs in the UK, the balance is rapidly tipping towards automation, offshoring, and

cost-cutting measures by our customers. What was once a choice between efficiency and

human capital is now a necessity – businesses are embracing technology and offshoring just

to survive and cope with NI increases at a rate he has never seen before.


“Recruitment is going to be punished,” says Gordon. “Agencies played a crucial role in

keeping businesses afloat by providing key personnel, whilst absorbing costs and managing

margins. But now, customers who are already feeling the pain of inflation, high interest costs,

slow growth, wage growth, increased property taxes, are now unable to carry the additional

burden of the forthcoming NI changes. Unfortunately something has to give and it will be

employment numbers crashing.


A Broken Supply Chain Feeding Inflation and Unemployment


Gordon warns that these shifts are impacting the entire supply chain. More automation and

offshoring will mean fewer jobs, which in turn drives up unemployment and fuels economic

uncertainty.


“We’re no longer talking about a 50/50 choice between efficiency and people – technology

has become an unavoidable necessity. Labour, the party that’s supposed to protect workers,

is pushing policies that are actually making it harder for companies to employ people in the

UK,” he says. Companies have to remain profitable and these additional taxes are going to

cost companies billions. Why would any business invest in the UK currently?


The Interest Rate Squeeze – A Death Sentence for Agencies


It’s not just political decisions and technology forcing businesses to the brink – interest rates

and financing costs are crippling recruitment firms.

Invoice discounting, a lifeline for many recruitment agencies, has become increasingly

unaffordable due to rising interest rates. Businesses that once relied on short-term financing

to bridge cash flow gaps are now drowning in debt. This coupled with customers prolonging

payment terms is having a catastrophic impact on the industry.


“Recruitment agencies are being forced into catastrophic financial positions. I’m seeing two

companies fold every week – normally, we’d only see one a month. High interest rates,

unaffordable invoice discounting, prolonged customer terms, wage growth, and rising

business rates are pushing firms over the edge.”


A Strategy That Makes No Sense


Gordon argues that the government needs to urgently rethink its approach to business and

employment. The exodus of thousands of jobs from the UK is not sustainable, and without

intervention, permanent roles will become harder to find. The repayment of debt which has

driven this can be done by enhancing business taxes, stimulating growth and driving

productivity


“We need to bring business back to the UK instead of pushing it away. This strategy is

ridiculous – if Labour doesn’t listen to business leaders, the damage will be irreversible.”

As more recruitment firms collapse and companies turn to technology or offshoring, instead

of people, the question remains: who is really benefiting from these policies? Because for

UK businesses and workers, the future is looking increasingly uncertain. These policies will

directly impact the people that Labour say they want to support.



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